AdminChris Harvey (Founder & CEO, ITviec)

My feedback

  1. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi there,

    Thanks for your feedback. It helps us improve and serve you better.

    Can you be more specific about how our Job Robot is "not a good filter"?

    It will help if you can forward a Job Robot message to me that you feel is annoying/not a good filter. My email is chris[at]itviec.com.

    Thanks,
    Chris

  2. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi - you didn't mark any of our messages "spam" did you? If you did, we never send you another email, ever.

    Which skills did you sign up for on Job Robot? Please send your Job Robot confirmation email to me at chris[at]itviec.com.

  3. 5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi - sorry about this bug. Please send me your CV for testing at chris[at]itviec.com.

  4. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Are you over the 500 character limit on the cover letter? If so, the "Launch" button won't work.

    Reduce your cover letter to under 500 characters and it will work fine.

    Thanks for using ITviec!

  5. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks for your feedback.

    Please send me an email at chris@itviec.com using the email you use on ITviec. We can check to see if your Job Robot email was delivered.

    Tks,
    Chris

  6. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Good point. Some jobs are hiring in both Hanoi and HCM. We display both cities even if you searched on just one.

    We'll put it on the list. Thanks for your feedback!

  7. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    We host our site on Viettel. We have confirmed that Viettel was under a hacking attack yesterday, 24 March. It affected some of our processes.

    Viettel and our site are back to normal today. Please let me know if your CV is not updated.

    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks for your comment.

    Sometimes it takes a little while for the new CV to be processed by our system. 1 hour is too long! This may be a bug. We'll check it out.

    Although you can't view your new uploaded CV yet, your new CV is uploaded. You can apply for jobs with it.

  8. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi Binh,

    Thanks for your message. I'm sorry you're having problems on our site.
    Sometimes bugs happen. We hate that! We do our best to fix them right away.

    Would you mind helping me understand your problem by answering a few
    questions?

    - Are you signed in or not?
    - What browser are you using?

    Please take a screenshot and send back to me at chris[at]itviec.com. Thanks!

    Cheers,
    Chris

  9. 7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi Binh,

    Thanks for your message. I'm sorry you're having problems on our site.
    Sometimes bugs happen and we do our best to fix them right away.

    Would you mind helping me understand your problem by answering a few
    questions?

    - Are you signed in or not?
    - What browser are you using?

    Please take a screenshot and send back to me at chris[at]itviec.com. Thanks!

    Cheers,
    Chris

  10. 6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi Son - you can go to "My Account" and change your email address there.

  11. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hello - thanks for your comment. We'd love to help you!

    Please fill in the form here: https://itviec.com/post_jobs

    Our Customer Love team will reach out to you right away.

    Cheers,
    Chris

  12. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi BachLX - thanks for your comment! We'll put a fix in the queue.

    By the way, send me your address and t-shirt size to chris[at]itviec.com. We'll send you an "Eat-Sleep-Code" tshirt! We love it when users tell us about problems with our site.

    Cheers,
    Chris

  13. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    This is a mystery.

    Please send me your email and password privately to chris[at]itviec.com. I'll check it myself.

    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi - thanks for your message.

    I just followed exactly your instructions. I created a new email account, logged in, then logged out and logged in again successfully.

    Would you mind checking again?

  14. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks again for your comment. We felt it's cleaner UI to remove the popular keywords from search results pages. It also helps SEO because it doesn't repeat content.

    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Yes. We removed the popular keywords on search results pages.

  15. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks for all your feedbacks!

    We have decided not to create a "change password" function for now. We are focused on developing things like Company Search instead. We may add this function in 2016.

  16. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Yes, we do not have a change password function.

    The reason for that is we try to keep things super simple. We also focus our limited dev resources as much as possible on features that add lots of value to users.

    We may add a "change password" function later this year.

  17. 4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks for your message.

    We deliver CVs to employers by email. Employers have told us that they prefer to receive CVs under 1 MB. Can you compress your CV?

  18. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks for your comment. This is a known problem related to search. It's on our bug list for fixing.

  19. 5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks Kane for your very thoughtful comments. I've replied to you via email. Looking forward to your additional feedback!

  20. 9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks for your message. I understand your frustration.

    I have reached out to you privately so we can learn more about this problem.

    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks for your comment.

    You can update your CV on any Apply page.

    On the Apply page, click on "Select new CV" like in this screenshot: https://www.dropbox.com/s/rhepjj0vm6a12dh/Screenshot%202015-06-12%2008.54.56.png?dl=0

    Does this help?

    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks for your comment. I was unable to reproduce this bug. Please try again and let me know if you are still having this problem.

Feedback and Knowledge Base