AdminChris Harvey (Founder & CEO, ITviec)

My feedback

  1. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi Thanh,

    Thanks for your feedback. "Apply 1-Click" wouldn't be Apply 1-Click anymore if we have a confirm message and you have to click "Confirm" again. That's just like the button "Apply Now".

    In fact, we have a line of text under "Apply 1-Click" button in any Job Description page: "What is Apply 1-Click?" so user can learn what it is.

    If you want to change your CV or cover letter, we suggest you apply via "Apply Now" button, and do NOT use the "Apply 1-Click."

    Again, thanks for your feedback and I wish you good luck in your next job.

    Cheers,
    Chris

  2. 2 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks for your comment.

    There was a bug in our send logic. We try our best, but sometimes we make mistakes. We hate when that happens. We're really embarrassed.

    Would you mind forwarding one of these emails to me at chris@itviec.com? That will help us identify the bug. We will also make sure we never send you an email again if you like.

    I apologize for annoying you. We'll make sure this never happens again.

    Best,
    Chris

  3. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Xin chào,

    Cảm ơn bạn đã liên hệ. Về vấn đề đăng tin tuyển dụng, bạn có thể liên hệ với Ms. Bùi Thị Mỹ Dung - Customer Love Account Manager, theo số điện thoại 0935 565 259 hoặc email dung@itviec.com.

    Cheers,
    Chris

  4. 1 vote
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi guys,

    Thanks for your feedback. We always encourage employers to response to all candidates, but unfortunately we can't force them to do so. It's their choice to response to all candidates or just short-listed candidates.

    Plus, we guarantee that once you submit an application, we will send your application to the employer instantly.

    Let us know if you have other feedback so we can serve you better.

    Cheers,
    Chris

  5. 1 vote
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi Minh Vu,

    Thanks for your message, but unfortunately we don't have any methods to search job based on district anymore.

    We hope you understand and wish you all the best in finding your dream job.

    Cheers,
    Chris

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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi Minh Vu,

    Thanks for your feedback, and we're glad that you appreciate our "district search" feature. However, over 1 year introducing this feature, we found that just a tiny number of user uses it, so we remove it.

    Let us know if you have other feedback for us.

    Cheers,
    Chris

  6. 3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi - thanks for your feedback.

    Currently we do not support deletion of user-submitted reviews. We'll put this in the dev queue.

    Cheers,
    Chris

  7. 4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Chào Ant,

    Cảm ơn ý kiến đóng góp của bạn. Tôi sẽ thêm nó vào dev queue của chúng tôi.

    Tuy nhiên, hiện tại bạn vẫn có thể check các job bạn đã apply bằng cách sign in, vào mục Applied Jobs nhé.

    Cheers,
    Chris

  8. 1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Chào Binh Nguyen,

    Sau khi tạo account bằng email register, bạn phải vào mail box và click link confirm trong email xác nhận tài khoản thì mới hoàn tất đăng ký tài khoản mới. Bạn kiểm tra lại nhé. Nếu có vấn đề gì thì phản hồi lại cho tôi ở đây.

    Cheers,
    Chris

  9. 8 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi - Thanks for your comment.

    We've done our best to make this feature as clear as possible. We put a "What's Apply 1-Click" link below the button.

    A lot of our users like Apply 1-Click. We're sorry it was confusing to you. Thanks for sharing.

    An error occurred while saving the comment
    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks for your message.

    Apply 1-Click helps you to apply faster. Many of our users find Apply 1-Click saves them time. If we added a confirmation dialogue for Apply 1-Click then it would not be 1-click.

    We did our best to make the functionality behind Apply 1-Click clear. That's why we put "What is Apply 1-Click" under the button.

    If you want to send a different CV and cover letter to each employer, no problem. Just click the red "Apply" button. Do not click "Apply 1-Click."

    Cheers

  10. 9 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Chào Phong,

    Cảm ơn bạn đã apply qua ITviec.

    Đa phần job trên ITviec.com là việc làm dành cho Developer nên dung lượng CV không quá lớn. Riêng với trường hợp Designer, tôi thấy các bạn apply bằng CV text thông thường và gửi kèm link đến portfolio đầy đủ. Bạn thử cách này xem sao nhé.

    Cheers,
    Chris

  11. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks! This is a great idea. Just put it in the dev queue.

  12. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks for your comment.

    You can change your cover letter on the application page.

    You're right though -- we need a way for people to change their cover letter in the "My Account" area. We'll put it in the dev queue.

    Thanks for helping us to serve you better!

  13. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi Quan,

    Thanks for your sharing. Currently we keep login session for 2 weeks since last time login.

    Regarding to the Gmail login function, could you please be more specific about the error message? That would help us in investigating this case further.

    Thanks for using ITviec.

    Cheers,
    Chris

  14. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Thanks for your idea! We'll put it in our dev queue.

    For now you can change your picture on ITviec by changing the picture in your Google account.

    Cheers,
    Chris

  15. 4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi Huyen Dan Phan,

    Thanks for your report, but unfortunately we cannot reproduce the bug.

    Would you mind updating your email in "My account" page again, then take a screenshot of error message in console tab? That would help us in investigating this problem further.

    Thanks a lot.

    Cheers,
    Chris

  16. 1 vote
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi Thái,

    Once you submit your CV, it will be sent directly to the employer.

    From this step, please kindly note that:

    1) Sometimes it takes longer time to review and scan all CVs before the employers get back to shortlisted candidates.

    2) Some companies only contact shortlisted candidates and do not reply to others.

    But in whatever scenarios, I guarantee that your CV is sent to the employers.

    Hope that you'll be contacted by the employers soon.

    Cheers,
    Chris

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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi there,

    Thanks for your opinion, we will put this on our development queue.

    In the mean time, please note that once a CV is submitted, we will send that CV immediately to the employer.

    Cheers,
    Chris

  17. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi there,

    Thanks for your feedback. We'll improve soon.

    Cheers,
    Chris

  18. 1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Chào Nghiệp,

    Hiện tại ITviec không giới hạn số lượng job apply. ITviec chỉ giới hạn việc: chỉ được apply 1 CV trên 1 job.

    Cheers,
    Chris

  19. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Chào Nghiệp,

    Cảm ơn bạn đã apply qua ITviec, nhưng rất tiếc là một khi bạn click "Submit", CV của bạn sẽ được gửi ngay cho nhà tuyển dụng. ITviec không thể xoá CV mà bạn đã apply.

    Trong lần apply sau, bạn hãy cẩn thận kiểm tra lại tất cả thông tin trước khi gửi CV đi nhé.

    Cheers,
    Chris

  20. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminChris Harvey (Founder & CEO, ITviec) commented  · 

    Hi there,

    Thanks for contacting us. Can you be more specific about each step you have done to change your CV? And please describe what is the error message, or how do you know it's the old CV after you changed the new one instead. That would help us in investigating this case.

    Thank you, and have a good day.

    Cheers,
    Chris

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